New Zealand Diploma in Hospitality Management
Level 5
Study with zero fees* and
get your diploma in just 40 weeks!
Free for NZ Citizens and Permanent Residents*
With fees normally costing $10,090 there has never been a better time to study!
Do you have your sights set on hospitality management? This internationally recognised qualification is your perfect launchpad. New Zealand has a global reputation for outstanding hospitality and world class bars, restaurants, and cafes. There’s no better place to start your career. Start your management career in hospitality with this internationally recognised qualification.
Start date:
27th January 2025
21st April 2025
F
Fees Normally: $10,090
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Tuition $9,100
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Course related costs - $990
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What You Will Learn
Lay the foundations for industry success with this practical one year programme.
Build your skills in customer service, food and beverage supervision, commercial accommodation management, operations, resource management and more. Plus gain your Licence Controller Qualification (LCQ) and get real-life experience recruiting and training a customer service team.
Level 5 Diploma
120 Credits
Duration
40 Weeks
Locations
Auckland
Overview
New Zealand Diploma
in Hospitality Management (Level 5)
Content
You will need to complete all of the following papers:
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Facility and resource management
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Team management
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Managing perishability and market fluctuations
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Creating positive customer service environment
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Staff leadership project: building a customer service team
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Operating procedures in the hospitality industry
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Advanced food and beverage service supervision
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Commercial accommodation and management
Outcome
On completion of this programme, graduates of this programme will be capable of leading a small team and/or managing a small business unit within a larger organisation. You will be able to:
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Apply management theory to operational situations as they arise.
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Provide high levels of customer service through the direct provision of operational service.
Entry Requirements
This programme is open to anyone aged 18 and over. Students must have completed New Zealand Year 12 secondary schooling with NCEA level 2 or an international equivalent and/or have appropriate related work experience.
International students
If you are coming from overseas, to be eligible for this course you must be 18 years of age or older
English Language Requirements
All applicants must demonstrate an acceptable level of English language proficiency prior to being accepted into the programme.
International students, see requirements outlined below.
International Learners
For international learners with English as a second language must provide evidence of the required English language requirements from an internationally recognised
English Proficiency Test.
This includes:
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IELTS academic test - with a minimum score of 5.5 and no band score lower than 5 (Scores must be taken from a single IELTS Test Report Form)
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TOEFL course-based test (pBT) - with a minimum score of 530 and an essay score 4.5 TWE
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TOEFL Internet-based test (iBT) - with a minimum score of 46 and a writing score of 14
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Cambridge English Qualifications - B2 First or B2 First for Schools with a score of 162 or above and no less than 154 in each skill
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OET - with a minimum grade C or 200 in all sub-tests
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NZCEL - Level 4 (General) or (Workplace) or (Employment)
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Pearson Test of English (Academic) - with a PTE academic score of 42 or above and no band score lower than 36
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Language Certificate - B2 Communicator International ESOL (LRW) with HIGH PASS and no less than 25/50 in each skill and Spoken (S) PASS
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Trinity ISE - ISE II with no less than merit in any band
Career Pathways
Successful graduates will be awarded the following qualification by New Zealand Qualifications Authority:
New Zealand Diploma In Hospitality Management (Level 5), worth 120 credits.
Further Education
Further study
Success in this Diploma qualifies you to enter:
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NZ Diploma in Hospitality Management Level 6
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Bachelor of Hospitality Management
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Bachelor of International Hospitality Management
Employment Pathways
Graduates will be suitable for junior or trainee hospitality management roles, supervisor or team
leader roles across a range of hospitality sectors such as kitchens, restaurants, bars, cafes, accommodation, catering or hotels.
